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HoloWFM - Managing Workflows in Augmented Reality

The project HoloWFM is dedicated to the development of a fully functional workflow management system (WfMS) front end, designed for use in augmented reality.

By means of a structured literature search according to the established methods of [1,2] it was found that current approaches [3-5] were only developed for simple, linear workflows and offer only very limited functionality, i.e., only instantiation, navigating forward and backward through tasks. They also offer low usability as they don't fully utilize the possibilities of current augmented reality hardware.

The approach chosen in HoloWFM, on the other hand, covers the entire range of functions of a workflow client application, in the sense of a workflow client application of the reference model by the Workflow Management Coalition [6]. HoloWFM takes all workflow structures (e.g. branched workflows) into account. HoloWFM also offers increased usability through the development for current augmented reality hardware, for example through the use of hand tracking.

To ensure scientific rigor, the research project follows the design science research [7] approach, with two development cycles so far. In order to make the findings of the project reusable and to expand the knowledge base, a design theory [8-10] was established by using structured literature research and moderated focus groups [11-12].

Currently the development of an open-source demonstrator using the Microsoft HoloLens 2, the Unity toolset and the WfMS Camunda is in progress. Publications are in the review phase.

Literatur
[1] Vom Brocke, J., Simons, A., Niehaves, B., Reimer, K., Plattfaut, R., and Cleven, A. 2009. “Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process,” in ECIS 2009, Verona, ITA, pp. 2206-2217.
[2] Cooper, H. M. 1988. “Organizing knowledge in syntheses: A taxonomy of literature reviews,” Knowledge in Society (1), pp. 104-126.
[3] Quint, F., Loch, F., Orfgen, M., and Zuehlke, D. 2016. “A System Architecture for Assistance in Manual Tasks,” in Intelligent Environments 2016, P. Novais and S. Konomi (eds.), pp. 43-52.
[4] Niemöller, C., Metzger, D., and Thomas, O. 2017. “Design and Evaluation of a Smart-Glasses-based Service Support System,” in WI 2017, St.Gallen, CHE. 12-15 Feb 2017, pp. 106-120.
[5] Berkemeier, L., Zobel, B., Werning, S., Ickerott, I., and Thomas, O. 2019. “Engineering of Augmented Reality-Based Information Systems,” BISE (61:1), pp. 67-89.
[6] Workflow Management Coalition (ed.) 1995. “The Workflow Reference Model,” WFMC-TC00-1003.
[7] Vaishnavi, V., and Kuechler, W. 2015. Design science research methods and patterns: Innovating information and communication technology, Boca Raton: CRC Press LLC.
[8] Baskerville, R., and Pries-Heje, J. 2010. “Explanatory Design Theory,” BISE (2:5), pp. 271-282.
[9] Fu, K. K., Yang, M. C., and Wood, K. L. 2016. “Design Principles: Literature Review, Analysis, and Future Directions,” Journal of Mechanical Design (138:10), e1.
[10] Walls, J. G., Widmeyer, G. R., and El Sawy, O. A. 1992. “Building an Information System Design Theory for Vigilant EIS,” Information Systems Research (3:1), pp. 36-59.
[11] Morgan, D. 1997. Focus Groups as Qualitative Research, 2455 Teller Road, Thousand Oaks California 91320 United States of America: SAGE Publications, Inc.
[12] Morgan, D., Fellows, C., and Guevara, H. 2008. “Emergent Approaches to Focus Group Research,” in Handbook of Emergent Methods, Sharlene Hesse-Bibeer (ed.), New York, USA: Guildford Press, pp. 189-205.


Duration: since 2019

Johannes DamarowskyM. Sc.
Tel.: 0345 / 55-234 83

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