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HoloWFM - Managing Workflows in Augmented Reality

Overview

The objective of the HoloWFM research project is  to conceptualise, design, develop and evaluate an innovative workflow  management system front end that is designed for the use in augmented  reality headsets.

Contemporary approaches for AR headsets neither deliver the same  functionality as desktop-based workflow management system (WFMS) front  ends nor offer compelling usability. This hinders the realization of  well-known strengths of AR for WFMS. Especially in scenarios were users  already utilize AR headsets for workflow support, the integration with  workflow management is hindered. A seemless integration of AR and WFMS  technologies could offer the best of both worlds: workflow support in  AR, comprehensive workflow control and mangement functionalities, and  high usability.

The research project HoloWFM aims at enabling exactly that:  comprehensive workflow management and control as expected from modern  workflow management system front ends, while ensuring a high level of  usability.

Design Science Research Cycles

Results

The first contribution of the project was the  development of a novel taxomy for AR systems supporting workflow execution. Based on a comprehensive review of over 140 state-of-the-art AR systems, a taxonomy with 14 dimensions and 81 characteristics was  developed. The taxonomy was presented at the WI 2021 and published in the HMD.

To further deepen the understanding of the state-of-the-art, an exploratory cluster analysis was performed. Utilizing both quantitaive and qualitative approaches to develop a sound and meaningful clustering, three archetypes for Simple Head-mounted Displays, Advanced Head-mounted Displays and AR Installations were developed. A publication to a journal is currently under review.

The understanding of the state-of-the-art, thus, grounded, moderated focus groups and literature were utilized to develope first design artifacts: a tentative design theory and UI design. After positive evaluations, the the results were published at the ECIS 2022 and were named runner-up for the best paper award in the category research-in-progress papers.

The currently latest publication further closed the research gap by refining  the design theory with design features. These served as a foundation to derive and develope a reference architecture. Following ISO/IEC/IEEE 42010 for system architecture descriptions, intera alia 4 detailed UML diagrams and descriptions to guide developement of software implementations were developed. To validate the reference architecture, a first HoloWFM prototype wa instantiated. After positive evaluations with  domain experts, these results were published at the ECIS 2023.

Awards

Best Paper Award ECIS 2022, Research-in-Progress Runner Up (out of 64 RIP papers) for Damarowsk & Kühnel (2022)

Project-related publications

• Damarowsky, Johannes / Kühnel, Stephan / Böhmer, Martin / Sackmann, Stefan (2023)
  A Reference Architecture for a Workflow Management System Front End Designed for Augmented Reality Headsets. In: Proceedings of the 31th European Conference on Information Systems (ECIS 2023), Kristiansand (Norway).
  Link
  VHB-Jourqual 3: B
  
  
• Damarowsky, Johannes / Kühnel, Stephan (2022)
  Conceptualization and Design of a Workflow Management System Front End for Augmented Reality Headsets. In: Proceedings of the 30th European Conference on Information Systems (ECIS 2022), Timisoara (Romania), paper 10.
  Link.
  Best Research-in-Progress Paper Runner Up
  VHB-Jourqual 3: B
  
  
• Damarowsky, Johannes / Kühnel, Stephan / Seyffarth, Tobias / Sackmann, Stefan (2022)
  Augmented Reality-Systeme zur Unterstützung der Workflow-Ausführung - Entwicklung und praktische Anwendung einer Taxonomie. In: HMD Praxis der Wirtschaftsinformatik: Special Issue "Augmented & Virtual Reality", 59(1), February 2022, Springer Vieweg, DOI: 10.1365/s40702-021-00831-y.
  Link
  VHB-Jourqual 3: D
  
  
• König, Edgar / Damarowsky, Johannes / Kühnel, Stephan (2021)
  Supporting Workflow Execution with Augmented Reality: A Taxonomic Approach to the Classification of Augmented Reality Systems. In: Poster Session, 16th International Conference on Wirtschaftsinformatik (WI2021), University of Duisburg-Essen, DOI: 10.13140/RG.2.2.30166.37442.
  Link
  VHB-Jourqual 3: C
  

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